Unlock LG Cricket Phone After Husband’s Death – Simple Step‑by‑Step Guide

If your husband passed away and you need to get into his LG Cricket phone, you’re not alone. Many families run into this problem and feel stuck because they don’t know the right process. This guide walks you through everything you need – from the documents to the phone settings – so you can retrieve important contacts, photos, or any other data without unnecessary hassle.

Gathering What You Need

First things first: collect the paperwork that proves you have the right to access the device. A death certificate, your marriage certificate, and a government‑issued ID with your name are usually enough. Keep these documents handy, either as printed copies or clear scanned PDFs, because Cricket customer service will ask for them.

Next, locate the phone’s IMEI number. You’ll find it on the back of the phone under the battery (if it’s removable) or in the original box. Write it down, because the support team uses the IMEI to verify ownership.

Finally, make sure the phone is charged. A dead battery can interrupt the unlocking call and force you to start over. Plug it in and let it charge for at least 30 minutes before you begin.

Step‑by‑Step Unlock Process

1. Contact Cricket Support. Call 1‑800‑CRICKET (274‑283) and tell the agent you need to unlock a deceased family member’s phone. Mention that you have the death certificate and marriage proof ready. The agent will open a “deceased account” request.

2. Submit Your Documents. The support rep will ask you to email or fax the documents. Follow their instructions exactly – some agents accept secure upload links, others prefer fax. Once they receive everything, they’ll verify the information, which can take 1‑3 business days.

3. Receive the Unlock Code. After verification, Cricket will send you an unlock code via email or regular mail. Keep this code safe; you’ll need it only once.

4. Enter the Code on the Phone. Power on the LG Cricket phone, go to Settings → General → About Phone → Status → SIM‑Lock Status. Choose “Enter Unlock Code” and type the code exactly as provided. The phone should confirm that it’s unlocked.

5. Test with a New SIM. Power off the phone, insert a different carrier’s SIM card, and power it back on. If the phone connects to the new network, you’re done.

If you hit a snag – for example, the code doesn’t work – don’t panic. Double‑check that you typed it correctly, and then call Cricket again. Mention the reference number they gave you, and they’ll re‑issue a new code if needed.

Extra tip: while you’re waiting for verification, back up any data you can. If the phone still has Wi‑Fi access, sign into the Google account linked to the device and enable cloud backup. That way, once the phone is unlocked you’ll already have the latest contacts and photos saved.

Unlocking a phone after a loved one’s death can feel overwhelming, but following these steps keeps the process straightforward. With the right documents, a bit of patience, and the unlock code from Cricket, you’ll regain access quickly and safely.